Great partnerships start on day one
Onboarding is on us. Pick the model that works for your venue and only pay when visitors use the guide.
Revenue Share
You set the visitor price, keep the majority, and scale naturally with your traffic.
- No upfront costs
- Sustainable income
Recommended
Subscription
A fixed monthly fee for unlimited sessions. Built for venues that want to budget with confidence.
- Predictable costs
- Industry-leading value
Prepaid
Purchase session credits in bulk for group bookings, events, or educational programs. Distribute them however works for you.
- Maximum control
- Integration with existing ticketing systems
Trusted by museums around the world
What our customers say
It made navigating the museum feel very natural. I loved taking the escalators while it pointed out architectural details along the way.
Musa is removing friction and creating those seamless, personalized experiences that today's guests expect.
This is the future of guided experiences. All our visitors prefer Musa over traditional audio guides and we've learned so much about their interests.
Mini case study
Museo Miraflores
Museo Miraflores (120k visitors per year) achieved 40+ minute average sessions and 5× higher uptake than with their previous devices. They launched their paid, permanent AI guide in 8 weeks including pilot.
- 40+ minute average sessions
- 5× uptake vs. previous devices
- Live in 8 weeks, including pilot
Included in every plan
- Complimentary onboarding and content ingestion
- No hardware required
- 40+ languages, no extra charge
- Unlimited team seats
- Visitor analytics and feedback dashboard
- Built-in payments with 135+ currencies
- Unlimited content updates
- Dedicated support from our team
Common questions from procurement
Three flexible models: revenue share (you set the visitor price, we share the upside), subscription (a predictable annual fee for unlimited sessions), and prepaid (session credits for tickets, groups, or events). Most museums start with revenue share. Book a call and we'll put together a tailored quote based on your visitor volume.
No. Onboarding is on us. We ingest your content, set up tours, train voices, and validate the experience before you launch. You only start paying once visitors are using it.
Museo Miraflores went from kick-off to a paid, permanent AI guide in 8 weeks, pilot included. Smaller venues launch faster. We move at the pace your team is comfortable with.
Dedicated support from our team, ongoing content updates, analytics dashboards, multilingual coverage, and a direct line to product for feedback. No add-ons, no per-incident fees.
Yes. Most contracts let you switch between revenue share, subscription, and prepaid as your visitor patterns evolve. We renegotiate at renewal or sooner if it makes sense.
Flexible exit. You keep your knowledge graph, transcripts, and analytics. We archive the experience and stop billing. If you want to pause and resume later, we keep everything ready in your account.
Yes. 20+ languages with natural pronunciation, including conversational follow-ups. Your visitors switch on the fly without restarting the tour.
Let's find the right model for you
Every museum is different. Talk to us and we'll figure it out together.